RETURNS
How do I return a product if I am not satisfied with my purchase?
We offer returns within 30 days of purchase for a full refund. Products must be returned in new condition. We are unable to accept returns on products that have been damaged as a result of misuse. We do not accept returns on replacement parts or items noted as Final Sale. We do not process product exchanges or returns on orders that exceed the 30-day return policy. Gift sets and Switch Kit sets must be returned in full to be eligible for a refund. We regret that we are unable to refund your original shipping charges unless the return was a result of our error. Returns sent without prior authorization will be discarded. T3 Micro is not responsible for unauthorized returns or the return of non-T3 items, which will be discarded.
How long does it take to process a refund after a return?
Refunds are processed within 3 to 5 business days after we receive and inspect the returned product. The time it takes for the refund to appear in your account may vary depending on your payment provider.
Can I exchange a product for a different size or color?
Unfortunately, we’re not able to offer direct exchanges. If you need a different size or color, we recommend returning the original item and repurchasing the correct one.